ABOUT US
An Extension to Your In-House Jewelry Services
JD&Co., a Trung Do’s Goldsmith Co offers a seamless, full-service extension to your in-house jewelry services since 1991. We’re one of the jewelry industry’s largest trade shops in the US, servicing challenging jewelry and watch repairs, providing complete custom design services, and more.
A Trusted Resource
A trusted resource and esteemed partner among trade organizations, JD&Co. has a reputation for completing difficult jewelry and watch repair work others simply can’t. Our rigorous intake & quality control process paired with real-time online management and transparency, plus competitive pricing and itemized estimates, has forged longstanding relationships within the jewelry industry.
Quality Craftsmanship
We have over 50 skilled bench craftsmen, 4 master jewelers, and 6 watchmakers. Highly efficient meets quality control in our trade shop with 95%+ perfection rates. Plus, our dedicated client satisfaction and customer service team is here for your day-to-day questions.
JD&Co. offers our jewelry industry partners peace of mind, close to home through timely service, consistent quality, the ability to handle your overages when you’re staff-strapped, and round-the-clock tracking.
State-of-the-Art
JD&Co. leverages state-of-the-art technologies, including Rhino/Matrix CAD CAM for designs, plus Solidscape and Tiger resign printers for 3D models.
Plus, all JD&Co. customers have access to a complimentary, online 24/7 job tracking tool. Jewelers can quickly log in to check the status of outsourced pieces and update customers in real time.
TAKE A LOOK INSIDE OUR TRADE SHOP
OUR TEAM
Our knowledgable and friendly leadership and account teams are here to help you grow your outsourcing business through high-margin repairs, custom designs, and more.
Johnny Trung Do
President & CEO
Lien Ho
Chief Operating Officer
Matthew Bates
Regional Sales Director - East
Pete Thorlacius
Regional Sales Director - West
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Antony Huynh
Production Director
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Karry Harrow
Accounts Receivable
Brenna Newell
Custom & Special Accounts
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Wayne Strauss
Client Relations Manager
Andrea Buenrrostro
Client Relations Manager
Uyen Nong
Logistics Manager
EDUCATIONAL RESOURCES
Free Tools to Elevate Your Repair Services
Your ultimate resource for jewelry and watch repair education. Whether you’re a retailer, technician, or service professional, these resources are designed to position your business as a trusted authority and ensure your customers’ treasured pieces are in the best hands.
→ Cleaning & Repair Inspection Checklist
→ Encyclopedia of Jewelry & Watch Repairs
