MASTERING JEWELRY REPAIRS
Expert Resources for Your Business
Educational Tools to Elevate Your Repair Services
Welcome to your ultimate resource for jewelry and watch repair education. Whether you’re a retailer, technician, or service professional, these resources are designed to position your business as a trusted authority and ensure your customers’ treasured pieces are in the best hands.
Here, you’ll find tools and insights to streamline your repair processes, enhance customer communication, and deliver exceptional service. Below you can download an ever-growing encyclopedia of repairs complete with descriptions and images, and a downloadable repair intake checklist. Soon we'll release a series of expert-led educational videos.
PRINTABLE CHECKLIST
For Cleaning and Repairs Intake
Download this helpful checklist to empower your team to intake jobs with thorough inspection, assessing all opportunities to not only please your customers, but create revenue opportunities for your store.
(These 5.5"x8.5" checklists can be printed as two-up on a standard 8.5x11" sheet of paper)
ENCYCLOPEDIA
Of Jewelry & Watch Repairs
View an extensive guide to common and uncommon jewelry and watch repairs, complete with descriptions and vivid images. Plus, dive into the do's and don'ts of ultrasonic cleaning and polishing. This downloadable resource is designed to help you identify repairs with confidence and provide exceptional service to your customers.
EDUCATIONAL VIDEOS
Learn essential skills from a trusted trade shop through these educational training videos covering topics such as proper repair intake, common jewelry issues, imaging for diagnostics, and effective customer communication.
HOW TO INTAKE JEWELRY REPAIRS
USING IMAGING TOOLS WITH CUSTOMERS
IDENTIFYING COMMON REPAIRS
HOW TO COMMUNICATE ADVISEMENTS
